Effective Date: [15th January 2025]
At Soulkitchen LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data.
Information We Collect
We may collect the following types of information:
Personal Information
Name, email address, phone number, billing/shipping address, payment details, and account credentials.
Usage Data
Information about your interaction with our website, including pages visited, time spent, and click patterns.
Device Data
Details about your device, such as browser type, operating system, and app usage (if applicable).
2. How We Use Your Information
The information collected is used to:
Meet legal obligations and enforce our terms.
Process transactions and deliver products/services.
Enhance and personalize your user experience.
Provide tailored recommendations and special offers.
Communicate updates, order details, and promotions via email, SMS, and app notifications.
3. Notifications: Opt-In/Opt-Out Preferences
We offer various notification options to keep you informed.
Email Notifications
Defaults:
- Transactional emails (e.g., order confirmations, tracking updates) are automatically enabled.
- Marketing and promotional emails require consent during checkout or account creation.
Opt-Out: You can unsubscribe from marketing emails anytime by clicking “Unsubscribe” in the email footer.
SMS Notifications
Defaults:
- Transactional SMS (e.g., delivery updates) is enabled when you provide your phone number.
- Promotional SMS messages are enabled with explicit consent.
Opt-Out: Reply “STOP” to any SMS to unsubscribe.
App Notifications (if applicable)
Defaults:
- Transactional notifications are enabled by default upon app installation.
- Push notifications for promotions are enabled by default.
Opt-Out: Manage preferences in app or device settings.
4. Sharing Your Information
We may share your data as follows:
- Service Providers: For order fulfillment, payment processing, and delivery.
- Marketing Partners: Only with your explicit consent.
- Legal Authorities: When required by law or to protect our rights.
We do not sell your personal information to third parties.
5. Data Retention and Security
Your information is retained only as long as necessary for business or legal purposes.
We employ industry-standard security measures to safeguard your data.
6. Your Rights and Choices
You have the following rights:
Account Deletion: Delete your account and data by contacting us at the details below.
Access & Correction: Review and update your personal information.
Withdraw Consent: Opt-out of marketing communications at any time.
7. Updates to This Policy
We may revise this Privacy Policy periodically. Changes will be posted with a new “Effective Date.”
Contact Us
For questions or concerns about this Privacy Policy, please reach out to us:
Email: support@soulkitchenllc.com
Phone: +1 [+14256288852]
Thank you for trusting Soulkitchen LLC with your information!